1. Agreement to these Terms
These Terms of Service (“Terms”) are a legal agreement between you and N Fit Personal Training(“N Fit”, “we”, “us”, or “our”) governing your use of the Noah coaching platform at nfitcoach.comand related services (the “Service” or “Platform”).
By creating an account, accessing, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.
2. Definitions
- Coach / PT — a personal trainer who uses the Platform to manage clients, sessions, and programs.
- Client — a user who receives coaching and uses the Platform to book sessions, track progress, and purchase session packages.
- Session — a scheduled coaching appointment, delivered online or in person.
- Tokens / Credits — prepaid session credits a Client can use to book Sessions with a Coach.
3. Eligibility
You must be at least 16 years old to use the Service, and old enough to form a binding contract under the laws of your jurisdiction. If you are under the age of majority, you may use the Service only with the involvement and consent of a parent or guardian. By using the Service, you represent that you meet these requirements.
4. Accounts & security
- You agree to provide accurate, current information when creating your account and to keep it up to date.
- You are responsible for safeguarding your login credentials and for all activity under your account.
- Notify us promptly at nfitptofficial@gmail.com if you suspect unauthorized use of your account.
- You may sign in with email and password or with Google. Your use of Google sign-in is also subject to Google’s terms.
5. The Service & the role of N Fit
Noah is a software platform that helps Coaches deliver personal training and helps Clients schedule sessions, follow programs, track nutrition and progress, and purchase session packages. Coaching itself is delivered by the Coach you choose or are connected to. N Fit provides the Platform; except where N Fit is itself acting as your Coach, the coaching relationship, advice, and outcomes are between you and your Coach.
To the extent permitted by law, responsibility for the coaching itself, the training advice given, and any resulting injury rests with your Coach and with you as the participant; N Fit provides the software Platform and is not, except where it is itself your Coach, the provider of the coaching.
6. Health & fitness disclaimer — please read
The Service supports exercise, training, and nutrition activities that carry inherent risks. Consult a qualified physician before beginning any exercise or nutrition program, especially if you have a medical condition, are pregnant, or are recovering from injury.
Information provided through the Platform is for general fitness purposes only and is not medical advice, diagnosis, or treatment. You participate in training and follow any program at your own risk, and you assume responsibility for exercising within your own limits. Stop and seek medical attention if you experience pain, dizziness, or discomfort.
7. Bookings, sessions & scheduling
- Clients book Sessions through the Platform based on a Coach’s availability. Booking a Session may reserve or consume session Credits.
- Rescheduling and cancellation are subject to your Coach’s policy. Where a Session is cancelled in line with that policy and these Terms, reserved Credits may be restored.
- Connecting Google Calendar is optional and helps keep your Sessions in sync; it does not change the booking rules above.
- You are responsible for attending Sessions you book and for honouring arrangements made with your Coach.
8. Payments, Credits & refunds
- Session packages are purchased through Stripe. Prices are set by your Coach and shown at checkout, currently in Malaysian Ringgit (MYR).
- Purchasing a package adds session Credits (Tokens) to your balance, which you can use to book Sessions.
- Credits are intended for booking Sessions and have no cash value except as required by law.
- Except where required by applicable law or expressly agreed with your Coach, purchases and Credits are non-refundable once used. Any refund or credit-restoration handling follows your Coach’s policy and these Terms.
- We do not store your full card details; payment information is handled by Stripe under its own terms.
9. Acceptable use
You agree not to:
- use the Service for any unlawful, harmful, or fraudulent purpose;
- access accounts, data, or areas of the Platform you are not authorized to access;
- interfere with, disrupt, overload, or attempt to gain unauthorized access to the Service or its infrastructure;
- scrape, copy, or harvest data from the Platform except as expressly permitted;
- upload malicious code or content that is illegal, abusive, or infringing;
- misuse another user’s personal or coaching data.
10. Intellectual property
The Platform, including its software, design, branding, and the exercise and content library we provide, is owned by N Fit or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for its intended purpose. You may not copy, modify, distribute, or create derivative works from the Platform except as permitted by these Terms or applicable law.
11. Your content
You retain ownership of the content you submit, such as your profile details, workout and nutrition entries, progress data, and feedback (“Your Content”). You grant N Fit a licence to host, store, process, and display Your Content as necessary to operate and provide the Service to you and, where applicable, to your Coach. You are responsible for the accuracy and legality of Your Content.
12. Third-party services
The Service integrates with third-party providers, including Google (sign-in and Calendar), Stripe (payments), Supabase, and Amazon Web Services. Your use of those integrations is also subject to the respective providers’ terms and policies. We are not responsible for third-party services, and their availability is outside our control.
13. Disclaimers
The Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any particular fitness result will be achieved.
14. Limitation of liability
To the maximum extent permitted by law, N Fit and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from or related to your use of the Service. To the extent liability cannot be excluded, our total liability for any claim relating to the Service is limited to the amount you paid to N Fit for use of the Platform in the three (3) months before the event giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded under applicable law, including for death or personal injury caused by negligence.
15. Indemnification
You agree to indemnify and hold harmless N Fit and its operators from any claims, damages, liabilities, and expenses arising from your misuse of the Service, your violation of these Terms, or your violation of any law or the rights of a third party.
16. Suspension & termination
You may stop using the Service and request account deletion at any time. We may suspend or terminate your access if you breach these Terms, misuse the Service, or where necessary to protect the Platform or other users. On termination, your right to use the Service ends; provisions that by their nature should survive (such as payment obligations, disclaimers, and limitations of liability) will continue to apply.
17. Changes to the Service & these Terms
We may modify or discontinue features of the Service, and we may update these Terms from time to time. When we make material changes to these Terms, we will update the “Last updated” date above and, where appropriate, notify you through the Platform. Your continued use after changes take effect constitutes acceptance of the updated Terms.
18. Governing law & disputes
These Terms are governed by the laws of Malaysia. You agree that the courts of Malaysia (with venue in Penang) have jurisdiction over any dispute arising from or relating to these Terms or the Service, without prejudice to any mandatory consumer-protection rights you may have under applicable law.
19. Contact us
Questions about these Terms? Contact:
- N Fit Personal Training
- 21 Lengkok Ariff, Georgetown, Penang 11600, Malaysia
- Email: nfitptofficial@gmail.com
- Phone: +60 18-980 2511